OPPO Connect Privacy Notice
Last updated: October 16, 2025
Effective date: October 16, 2025
Update summary
1. Added a description of personal information collection for account sign-up, sign-in, and communication sharing in Section 1.1 "App features/services". Add a description of the right to delete your account in Section 6.4. Update the content in Section 10 to Section 12.
2. Changed the app name to OPPO Connect.
Foreword
Thank you for using OPPO Connect. OPPO Connect (this "Platform") is developed and operated by Guangdong HeyTap Technology Co., Ltd. (registered at Room 202, No. 112 Xingyi Road, Wusha, Chang'an, Dongguan City, Guangdong Province, China 523859) and its affiliates (collectively, "we", "us", or "our") to provide users ("you" or "your") with the feature of transferring images, videos, documents, and other data between mobile terminals. We attach great importance to the protection of your personal information and privacy, and fully understand the importance of personal information to you. We have developed this OPPO Connect Privacy Notice (this "Privacy Notice") in accordance with applicable laws, regulations, and state standards.
During your use of this Platform, we may collect, store, use, process, transfer, provide, disclose, or delete (collectively, "process") your personal information. This Privacy Notice explains what personal information about you we need to process, why and how we process it, your rights to manage your personal information and the methods by which you can exercise these rights, and the security measures we use to protect your personal information.
[Special Notes]
This Privacy Notice is closely related to the Platform. Before using the Platform, please carefully read and fully understand all the content of this Privacy Notice and related user service agreements and make the choices that you deem appropriate.
Please note that we will begin to process your personal information only after obtaining your consent. If you do not agree to us collecting your personal information, you should immediately stop using and exit this Platform.
To provide you with the features or services that you request or to comply with laws and regulations, we will process the necessary personal information relating to you. This Privacy Notice specifically describes what personal information is necessary to use OPPO Connect. Please pay special attention to such information. We will not collect any personal information that is irrelevant to the services we provide.
Please rest assured that app permissions will not be turned on without your authorization, which means they are turned off by default. If certain important or sensitive app permissions are required for the use of our services or features, we will request your consent to turn them on through a pop-up prompt when you attempt to use the relevant services or features. After such permissions are turned on, you can go to the Settings app at any time to turn them off. Your denial of our permission request does not affect your use of other unrelated services or features.
In this Privacy Notice, we will describe the processing of personal information in connection with our services or features. The clauses governing the processing of sensitive personal information and those concerning your rights and interests are highlighted in bold for your special attention. In addition, sensitive personal information is marked in bold italics to draw your special attention. We will separately ask for your consent prior to the processing of your sensitive personal information.
We make continued efforts to improve our technology so as to provide you with a better experience in using our products or services. To this end, we may, from time to time, launch new or optimized features or services, which may require us to process additional information about you or change the purposes or methods of using the personal information about you that we have collected. If personal information collection and processing rules for a specific feature or service are not described in this Privacy Notice, we will separately explain to you what personal information we need to process and why and how we process it through updates to this Privacy Notice, screen pop-ups, on-screen prompts, interactive procedures, website announcements, and other similar methods. We will provide you with the option of choosing whether to agree to our processing. We will process your personal information only after obtaining your express consent.
If you have any questions regarding this Privacy Notice, you may contact us as set forth under Section 10 "Contact Us". We will revise this Privacy Notice from time to time. When there is a material change to this Privacy Notice as described in Section 9, we will show you the change using a push notification, a screen pop-up, or any other similar method.
This Privacy Notice is divided into the following sections:
1. How We Collect and Use Your Personal Information
2. How We Use Cookies and Similar Technologies
3. How We Store Your Personal Information
4. How We Entrust, Share, Transfer, and Disclose Your Personal Information
5. How We Protect Your Personal Information
6. How to Exercise Your Data Subject Rights
7. How We Protect Minors' Personal Information
8. Third-Party Service Providers and Their Services
9. How to View This Privacy Notice and How We Update It
10. Contact Us
11. Miscellaneous
12. Definition of Terms
1. How We Collect and Use Your Personal Information
We will protect your personal information in accordance with national laws and regulations and the principles of legitimacy, lawfulness, and necessity. With your consent and for the purpose of providing you with the services or features under this Privacy Notice, we will collect and use the following categories of personal information about you: (1) personal information directly provided by you during your use of this Service; (2) personal information automatically generated during your use of this Service or its features; and (3) personal information legally obtained from third parties. The information we collect depends on the products you use, the environment in which you interact with us, and the choices you make, including your privacy settings and the products and features you use.
You may refer to the "Personal Information We Collect" to gain a quick understanding of the personal information to be collected in connection with the features or services provided by OPPO Connect. You may refer to "Personal Information We Collect" to gain a quick understanding of the personal information to be collected in connection with the features or services provided by Find My. Please note that if you provide other people's personal information to us, you must ensure that you have obtained their authorization. If we intend to use your personal information for purposes other than those stated in this Privacy Notice, we will inform you through proper methods and obtain your prior consent again.
1.1 App features/services
We only collect personal information that is necessary to provide you with the basic features or services, or that must be collected as stipulated by laws and regulations.
(1) Device connection
In order to provide you with a device connection feature, you need to permit the App to use Bluetooth and access your location information and wireless data so that it can obtain information about nearby hotspots or Bluetooth, and initiate a request for connecting the source device to the destination device. You also need to permit the App to access your device type, name, model, and system version to check the feature compatibility. Such information will be processed only on your device/across your devices, and will not be uploaded to our servers. It will be deleted immediately after use, and will not be stored on your device.
(2) Data transfer
In order to provide you with the feature of transferring files between devices, the App may need to access your photos, audio, video, documents, and archives to complete the data transfer. Such information will be processed only on your device/across your devices, and will not be uploaded to our servers. It will be deleted immediately after use, and will not be stored on your device.
(3) Device display name setting
The App allows you to set a device display name, making it easier for other devices to identify yours during searches. The changes you make to your device display name in the App will appear on your device/across your devices and be stored on your device. The display names are not uploaded to our servers.
(4) Help & feedback
You may go to the "Help & feedback" section in OPPO Connect to submit feedback or suggestions to us. When providing feedback, you need to describe your issue and specify its category. In addition, you need to provide your phone number or email address so that we will be able to contact you about your feedback at a later time. You may also choose to send us an error report or your device information to help us diagnose your issue more accurately. If you refuse to provide this information, you will not be able to use Help & feedback, but it will not affect your normal use of other functions.
(5) Account services
Account sign-up and sign-in
To use this Platform, you can choose to create a HeyTap Account (if you do not have one) or sign in to your HeyTap Account. During the sign-up or sign-in process, you need to provide us with the information, including your phone number, email address, and account password or the SMS verification code, so that we can create an account for you and assist you in signing in to the account to use this Platform. We may also use your date of birth to determine your age and provide you with appropriate services to fulfill our legal obligations for the protection of minors. Such information is necessary to allow you to sign up and sign in. If you refuse to provide this information, you will not be able to sign up for or sign in to an account.
After you sign in to your HeyTap Account, the automatic sign-in feature will be enabled for the products or services provided by us or our affiliates so that your user experience will not be interrupted. Therefore, we will sync your profile picture, display name, and HeyTap Account ID among such products or services.
For more details on the protection of personal information needed for account sign-up and sign-in, please refer to the HeyTap Account Privacy Notice.
(6) Communication sharing
When you bind a device and turn on communication sharing, we need to collect calls, SMSs, and notifications you selected for sharing in order to enable cross-device calling, messaging, and notification reception. Such information will be processed only on your device/across your devices, and will not be uploaded to our servers. It will be deleted immediately after use, and will not be stored on your device.
1.2 Required app permissions
When you use OPPO Connect, we may request your consent to turn on certain app permissions as needed to provide you with specific features and services. Please rest assured that we will use app permissions only within the scope of your authorization and, if required, collect related personal information. In addition, we will obtain your sensitive personal information only after obtaining your consent separately. After an app permission is turned on, you can go to the Settings app at any time to turn it off to withdraw your authorization. The operation paths to manage app permissions may vary by device model and OS version. After you withdraw your authorization, we will cease to use the permission.
The required permissions are as follows:
Required permission: Bluetooth
Related feature or service: Device connection
Purpose of permission request: To discover and connect to nearby devices
Ask before turning on the permission: Yes
Ability to turn off the permission: You can go to "Settings - Privacy & Security -Permission manager" to turn it off
Impact of turning off/denying permission: Connecting the source and destination devices will fail
Required permission: Local network
Related feature or service: Device connection
Purpose of permission request: To obtain information about nearby hotspots and connect to nearby devices
Ask before turning on the permission: Yes
Ability to turn off the permission: You can go to "Settings - Privacy & Security -Permission manager" to turn it off
Impact of turning off/denying permission: Connecting the source and destination devices will fail
Required permission: Wireless data
Related feature or service: Device connection
Purpose of permission request: To connect to the hotspot offered by another device and handle the hotspot connection
Ask before turning on the permission: Yes
Ability to turn off the permission: You can go to "Settings - Privacy & Security -Permission manager" to turn it off
Impact of turning off/denying permission: Connecting the source and destination devices will fail
Required permission: Location
Related feature or service: Device connection
Purpose of permission request: To connect to the hotspot offered by another device
Ask before turning on the permission: Yes
Ability to turn off the permission: You can go to "Settings - Privacy & Security -Permission manager" to turn it off
Impact of turning off/denying permission: Connecting the source and destination devices will fail
Required permission: Photos
Related feature or service: Transferring photos or videos
Purpose of permission request: To send and receive photos and videos
Ask before turning on the permission: Yes
Ability to turn off the permission: You can go to "Settings - Privacy & Security -Permission manager" to turn it off
Impact of turning off/denying permission: You will not be able to transfer photos and videos from the source device to the destination device
Required permission: Notifications
Intended feature or service: Notification when the App exits the background
Purpose of permission request: To prompt that the normal operation of the feature requires the App to run in the foreground when the App exits the background
Ask before turning on the permission: Yes
Ability to turn off the permission: You can go to "Settings - Privacy & Security -Permission manager" to turn it off
Impact of turning off/denying permission: You will not be able to transfer photos and videos from the source device to the destination device
Required permission: Real-time activity
Intended feature or service: Transfer progress prompt
Purpose of permission request: To display the transfer progress on the Dynamic Island while the App is in the background
Ask before turning on the permission: The permissions are turned on by default
Ability to turn off the permission: You can go to "Settings - Privacy & Security -Permission manager" to turn it off
Impact of turning off/denying permission: The transfer progress cannot be displayed on Dynamic Island
1.3 Other legal bases for personal information processing
According to relevant laws and regulations, we can collect, store, use, process, transmit, share, disclose, or delete (collectively, "process") your personal information without your consent on the following legal grounds:
(1) As necessary to enter into a contract at your request or to perform the contract to which you are a party;
(2) As necessary for us to comply with a legal obligation or duty;
(3) As necessary to respond to public health emergencies or to protect the life, health, and property of natural persons in emergencies;
(4) The processing of personal information is within a reasonable scope and intended for news reports, public opinion supervision, and other similar tasks carried out in the public interest;
(5) The personal information that we process has been made public by you or otherwise legally disclosed and is within a reasonable scope;
(6) Other circumstances as specified by laws and regulations.
2. How We Use Cookies and Other Similar Technologies
Currently, OPPO Connect does not use cookies or any other similar technologies to collect or store user preferences or any information about you.
3. How We Store Your Personal Information
3.1 Where we store your personal information
According to laws and regulations, we will store your personal information collected and generated during our operations within the mainland of the People's Republic of China ("Chinese mainland") on our servers deployed in the Chinese mainland. Where we comply with laws, regulations, and the relevant rules of regulatory authorities, we may provide your personal information to entities outside the Chinese mainland only in the following situations:
(1) There are clear provisions in the law and regulations;
(2) After we separately obtain your consent; or
(3) The products and/or services you use require the global transfer of personal information, and you provide your personal information to entities outside the Chinese mainland of your own volition. We will strictly require the data recipients to process your personal information in compliance with relevant laws and regulations, in addition to this Privacy Notice.
3.2 How long we store your personal information
Pursuant to laws and regulations, we will retain your personal information for the minimum period necessary to provide you with the required products or services. For example, when you use the feature of display name setting in the App, we will process the device name you set in the App, and retain it until you stop using the App. After you take the initiative or request us to delete your personal information, or when the minimum retention period expires, we will delete or anonymize your personal information as soon as possible in accordance with laws and regulations, unless otherwise specified by laws and regulations.
We determine the necessary storage period of personal information based on the following criteria:
(1) Whether the business purpose corresponding to the processing of personal information has been achieved or has become unattainable, or whether the processing activities are no longer necessary due to business changes, termination, or other reasons;
(2) Keeping relevant transaction and business records to handle any possible queries or complaints from you;
(3) You have agreed to allow for a longer storage period;
(4) There are specific legal or administrative regulations that stipulate a different storage period for personal information.
If, during your use of this Platform, your actions constitute a serious violation of laws, regulations, agreements, policies, or rules relating to this Platform, the records of your violations, as well as your credit records from relevant platforms and personal information, will be retained for the maximum period permitted by law.
If we stop some or all of the services of this Platform for special reasons, we will publish an announcement on this Platform at least 30 days in advance, and we will stop collecting your personal information and no longer use it for commercial purposes. Within the minimum time limit permitted by laws and regulations, we will delete or anonymize the personal information we hold that relates to this Platform, unless otherwise specified by laws and regulations.
4. How We Entrust, Share, Transfer, and Disclose Your Personal Information
4.1 How we entrust third parties to process personal information
To provide you with better and more premium platform services, we may entrust our affiliates or other professional service providers to process personal information on our behalf. For example, we may hire service providers to help us provide technical and customer support services. We will require the entrusted party (a company, organization, or individual) to observe strict confidentiality obligations and take effective confidentiality measures through a written agreement, on-site audits, or any other means as required by the law. We will require the party to process your personal information only within the scope of entrustment and not to use your personal information for their own benefit. In the written agreement, we will strictly define the purpose for which the processing is carried out, the time limit, the processing method, the type of personal information, the protection measures, and the rights and obligations of the two parties. We will also supervise the entrusted party's processing of personal information.
4.2 How we share personal information
To provide you with better and higher-quality platform services, we may share your personal information with our affiliates, partners, and other third parties. We will share your personal information only for legitimate, proper, necessary, specific, and explicit purposes. Where explicitly required by laws and regulations, we will separately obtain your consent prior to sharing your personal information. Such third parties will have no right to use your personal information shared by us for any other purpose. We will sign a data protection agreement with each of such third parties to clarify their responsibility and obligation to protect your personal information.
When our partners provide services to you, if you do not allow them to collect your personal information necessary to provide specific services, you may not be able to use this Service or enjoy the services that they provide.
We will not share your personal information with any third party except under the circumstances described below or unless this Privacy Notice specifies otherwise.
4.2.1 Sharing with our affiliates
To provide you with better and a greater variety of features of or relating to this Platform, we may legally share the necessary personal information with our affiliates from time to time through APIs or offline channels. For example, in order for our affiliates to provide you with services and meet the user identification requirements of regulators, or in order for us and our affiliates to jointly provide or recommend services and products to you, we may need to share your personal information with our affiliates. We will only share the necessary personal information, and we will do so only for the purposes stated in this Privacy Notice.
4.2.2 Sharing with third-party service providers
Some of the services on this Platform are provided by third-party service providers. To provide you with products or services that you request, we may need to share the necessary personal information about you with these third parties.
We may share information relating to you with our advertising and analytics service partners (including but not limited to advertisers, advertising service providers, third-party ad monitoring service providers, and news feed service providers) to serve ads, monitor the effectiveness of such ads, and settle the advertising fees. We will share your personal information with such authorized partners only to the extent necessary.
To learn more about what personal information we will share with third-party service providers, refer to Personal Information We Share with Third Parties.
4.2.3 Sharing with third-party software development kit (SDK) providers
OPPO Connect may contain SDK plugins provided by our authorized partners. When you use relevant services provided by the authorized partners in OPPO Connect, the plugins will collect and process your personal information. To ensure the security of your information to the maximum extent possible, we strongly recommend that you read the privacy terms of any third-party SDKs before using the services provided by such SDKs. If you find any risks relating to such SDKs or other similar apps, you are recommended to immediately stop using them and promptly contact us in order to safeguard your legitimate rights and interests.
To find out more about what third-party SDKs we use on this Platform, refer to Personal Information We Share with Third Parties.
4.2.4 Sharing in other circumstances
Should we be legally required to comply with laws and regulations, legal procedures, litigations, or mandatory requirements of public institutions and government authorities, we may share your personal information to the least necessary extent.
We may also disclose your personal information if we sincerely believe that disclosure is necessary to protect our users or to detect, prevent, and deal with fraud, unauthorized use of our products, violation of our terms or policies, or other harmful or illegal activities. (To the extent expressly permitted by local data protection laws, we may collect, use, or disclose your personal information without your consent.) This may include providing information to public institutions or government agencies and communicating with our partners about the reliability of your account to prevent fraud, violations, and other harmful acts committed in or out of our products.
4.3 How we transfer personal information
We will not transfer your personal information to any company, organization, or individual, except under the following circumstances:
(1) The transfer is made at your request and in compliance with the requirements of relevant government authorities;
(2) We are required to provide your personal information by applicable laws, regulations, legal procedures, or mandatory administrative or judicial requirements;
(3) When we are in the process of a merger, separation, or bankruptcy liquidation, and if such process requires the transfer of your personal information, we will request the new company or organization that is acquiring your personal information to continue to be bound by this Privacy Notice; otherwise, we will require this company or organization to ask for your authorization or consent again.
4.4 How we disclose personal information
We will need to disclose the anonymized phone numbers or HeyTap Account IDs of activity winners. In addition, we will disclose your personal information only in the following situations:
(1) After separately obtaining your consent, we will disclose the personal information of the specified type in the specified way;
(2) When required by applicable laws, legal procedures, litigation, or the mandatory requirements of government authorities, we may publicly disclose your personal information. When we receive information disclosure requests, we will, in compliance with laws and regulations, require the issuance of corresponding legal documents, such as subpoenas or investigation letters. We strongly believe that when we are asked to disclose personal information, the whole disclosure process should stay as transparent as possible, to the extent permitted by law. We carefully review all requests to ensure that there is a legal basis and that the requests are limited to data that government authorities are legally permitted to obtain for specific purposes of investigation.
Please note that the information you publish or publicly share on this Platform may contain personal information or even sensitive personal information concerning you or others, such as your transaction information and comments in various forms, including text, image, or video. When using this Platform, please exercise caution and consider carefully whether to post or publicly share relevant information. Once you perform such actions, it is difficult to ensure that the information you share will be deleted from all the receiving or forwarding internet platforms even if you delete it from this Platform. Such information may still be retained in publicly accessible places, and other users or third parties of no relation to us or not under our control may still be able to independently cache, copy, or store such information, or they may keep it in other publicly accessible places.
5. How We Protect Your Personal Information
5.1 Our data protection measures
We take reasonable and actionable technical and organizational measures to protect the information we collect in connection with our services. We use safeguards that meet industry standards to protect the personal information provided by you from unauthorized access, disclosure, use, or alteration, or from damage or loss. We take all reasonable and actionable measures to protect your personal information, including:
(1) We use mainstream security means such as SSL to encrypt many of our services. We regularly review our practices regarding information collection, storage, and processing (including physical security measures) to protect our systems from unauthorized access or alteration.
(2) Subject to relevant regulations, we have appointed a person in charge of personal information protection and set up a personal information protection task force. We have also established relevant internal control processes to ensure compliance with the principle of least privilege. We strictly control access to personal information and only grant access permissions to our employees and those of authorized service providers who need to access personal information in order to help us process such information. These employees and personnel are subject to strict contractual confidentiality obligations. If they fail to perform these obligations, they may be held legally liable or terminated. Personal information access logs will be kept and audited periodically. We require that employees who need to access sensitive personal information obtain permission from relevant management personnel. In addition, we take technical measures to prevent people from accessing, modifying, copying, or downloading such information without authorization.
(3) The security of your information is very important to us. Therefore, we will continue our efforts to protect the security of your personal information and implement safeguards, such as encrypting stored data and using end-to-end encryption during transmission, to protect your information from unauthorized access, use, or disclosure. In addition, certain encrypted data is inaccessible to anyone other than the user.
(4) When transmitting and storing your personal information of special types, we will use security measures such as encryption. When storing your personal biometric information, we will take technical measures to process it, such as only storing a summary of your personal biometric information.
(5) We carefully select business partners and service providers and include our requirements for personal information protection in our business contracts, audits, or assessments.
(6) Internally, we publish and implement data security regulations to define the standards and requirements for protecting user data (including users' personal information).
(7) We conduct security and privacy protection training, tests, and publicity activities to raise our employees' awareness of the importance of personal information protection.
(8) We use international and industry-recognized standards to protect your personal information and actively acquire security and privacy protection certifications. We have established mechanisms to ensure smooth coordination and communication with regulators, third-party security service providers, and security evaluation and certification organizations to promptly defend against and deal with information security threats so as to protect your personal information and privacy.
5.2 Notification and response to personal information security events
Please note that, although we take reasonable measures to protect your information, no websites, internet transfers, computer systems, or Wi-Fi connections are absolutely secure.
In the event of any security breach of your personal information, we will, pursuant to applicable laws and regulations, promptly notify you of the particulars and possible impact of such breach, the measures taken or to be taken by us, suggestions on how you can prevent and reduce risks, and remedies available to you. We will promptly inform you and stakeholders of such information by email, letter, phone, or push notification. When it is difficult to inform the concerned personal information subjects one by one, we will publish an announcement in a reasonable and effective manner. We will also report the handling of security events in accordance with the requirements of regulatory authorities.
6. How to Exercise Your Data Subject Rights
We respect your rights to your personal information, and we do our best to protect your rights. To this end, we offer a range of ways for you to manage privacy settings and your personal information more securely and easily and keep your information secure. Please note that the operation paths may vary according to the operating system and software versions. In addition, we may adjust the operation paths from time to time to improve your user experience. Therefore, the operation paths described below are for your reference only. If you have any questions regarding the operation paths or ways of exercising your rights, you can contact us as set forth in "Contact Us" of this Privacy Notice. We will respond to your data subject rights requests as long as your requests comply with relevant laws and regulations and are technically feasible.
6.1 Right to access, rectify, and complete your personal information
(1) You can go to Settings of the App to view your device's display name you set in the App, unless laws or administrative rules specify that the data must be kept confidential or there is no need to keep you informed of the data, or unless your access request would hinder state institutions from performing their statutory duties.
(2) You can go to Settings of the App to change or complete your device display name. Please understand that to ensure the quality of your personal information and avoid adverse effects on your rights due to information inaccuracy and incompleteness, we may need to verify your identity before you exercise the right to rectify and complete the information.
6.2 Right to delete your personal information
We will take the initiative to delete your personal information in any of the following circumstances:
a. The purposes for which we process your personal information have been fulfilled or cannot be fulfilled, or the personal information becomes unnecessary to fulfill the purposes;
b. We have stopped providing the products/services, or the retention period has expired (for example, you no longer use the products/services, or you have deleted your account from this Platform);
c. You have withdrawn your consent;
d. We have violated laws, administrative regulations, or the data processing agreement with you;
e. Other circumstances specified by laws and administrative regulations. For the personal information that we have not deleted in any of these circumstances, you may contact us as set forth under this Privacy Notice to request that we delete such information. We will decide whether to respond to your request in accordance with national laws, regulations, and regulatory requirements. If we decide to respond, we will delete or anonymize your personal information, unless otherwise specified by laws, regulations, or other normative documents. We will also require the entities that obtain your personal information from us to promptly delete the information, unless otherwise specified by laws and regulations or unless these entities have separately obtained your authorization. You can delete some of your personal information directly on the relevant product or service pages. You hereby agree that once your deletion request is accepted, your personal information will be deleted or anonymized unless otherwise specified by laws, regulations, or normative documents. You understand that after you delete or we help you delete relevant information from this Platform, we may, due to applicable laws and the limitations of security technology, not be able to immediately delete it from our system. We will securely store your personal information and restrict further processing until it can be deleted or anonymized.
6.3 Right to copy and transfer your personal information
You have the right to copy and transfer your personal information. If you need a copy of your personal information, please refer to Section 10 "Contact Us" below and send us a request. We will provide you with a copy in a timely manner. If you request that we transfer your personal information to a specified data processor, we will complete the transfer as long as it complies with the conditions stipulated by the Cyberspace Administration of China.
6.4 Right to delete your account
We grant you the right to delete your HeyTap Account.
(1) You can go to "Settings - Account - Account security - Delete account" and follow the prompts to submit an account deletion request.
(2) You can also go to https://id.heytap.com/profile.html in your browser. After signing in to your HeyTap Account, you can select "Manage personal data", tap "Delete account", and then submit an account deletion request following the prompted steps.
Note that after you submit a deletion request, we need to first verify your identity and assess whether you meet the deletion conditions. If you do not meet the conditions, you may not be allowed to delete your account. If you meet the conditions, we will assist you in deleting your account in real time after you submit the deletion request and complete all account deletion procedures. After your account deletion request is approved, we will delete or anonymize all your personal information associated with your HeyTap Account unless otherwise specified by laws and regulations. After your account is deleted, we will no longer be able to provide you with platform services that are only accessible with a HeyTap Account.
6.5 Right to change the scope of authorization or withdraw consent
The performance of each service function requires certain basic personal information (see the "How We Collect and Use Your Personal Information" section of this Privacy Notice). You can either change the scope of the personal information you authorize us to continue collecting or withdraw your authorization by deleting information, turning off app permissions, changing settings on the relevant product or feature settings pages, or deleting your account. Please refer to the following methods for withdrawing consent in specific situations:
(1) Managing app permissions: You can go to "System settings - Privacy & Security - Permission manager" to turn off relevant app permissions to withdraw your authorization for us to use them.
(2) Withdrawing your consent to the Privacy Notice: You can tap "Withdraw consent to Privacy Notice".
Please note that if you withdraw your consent, we may no longer be able to provide you with the related services. We will also no longer process the related personal information, but the withdrawal of your consent does not affect the lawfulness of data processing based on consent before its withdrawal.
6.6 Right to complain
You have the right to file a complaint by contacting us in the manner disclosed in this Privacy Notice. We will respond within 15 working days of the date we receive your complaint. If you are not satisfied with our reply, particularly if our processing of your personal information damages your legitimate rights and interests, you can also file a complaint and report it to regulatory authorities such as the Cyberspace Administration of China, a relevant public security organ, or the State Administration for Market Regulation, or file a lawsuit with the court with jurisdiction.
6.7 Transfer of data subject rights of deceased persons to their close relatives
Provided that any user of OPPO Connect dies and has not informed us of any arrangements in writing or through any other reasonable method before they die, their close relatives can, for the sake of their own legitimate interests, contact us as set forth under Section 10 "Contact Us" for guidelines on how to exercise the rights of the deceased data subject, including rights to access, copy, rectify, and delete personal information.
6.8 Handling of your request
If you are unable to access, rectify, or delete your personal information, withdraw your consent, or delete your account through the ways described above, or if you have any questions when exercising the above-mentioned rights, you can contact us at any time as set forth under Section 10 "Contact Us" below to submit a request for an explanation. Please note that after receiving your request, we may first verify your identity for security reasons and then handle your request within 15 workdays.
In general, we do not charge a fee for handling your requests if they are reasonable. However, for repeated requests exceeding reasonable limits, we may charge a fee to cover the costs of handling such requests, depending on the actual situation. We may reject unreasonably repeated requests, requests that pose excessive technical requirements (such as developing a new system or fundamentally changing existing practices), requests that present risks to the legitimate rights and interests of others, or very unrealistic requests. Should we choose to reject your request, we will state the reason in our reply. In addition, we may not respond to your requests if they directly involve any issue that directly concerns public interests, such as national security, national defense, public health, and criminal investigations, or if they are likely to result in serious damage to the legitimate rights and interests of you or any other individual or organization.
If you have any questions, concerns, or suggestions regarding your data subject rights or if you wish us to make an explanation regarding this Privacy Notice, you may contact us as set forth under Section 10 "Contact Us". We will provide an explanation in a timely manner.
7. How We Protect Minors' Personal Information
OPPO Connect is not intended for children. Note that due to technical limitations and other objective factors, OPPO Connect may not be able to actively identify the age of users. We will not actively use the internet or other means to collect, store, use, transfer, or disclose children's personal information. If you are a parent or guardian of a child or if you otherwise find that any information collected, stored, or used by us may contain the personal information of a child, you can promptly contact us in the manner disclosed in this Privacy Notice, and we will do our best to delete the relevant data as soon as possible.
8. Third-Party Service Providers and Their Services
This Platform and our services therein may contain links to third-party websites, products, or services. You can choose whether to access or use any third-party website, product, or service.
We will use commercially reasonable efforts to require such third parties to take measures to protect your personal information, but we cannot guarantee that they will take protective measures as per our requirements. Before using third-party services, please carefully read their privacy policies to determine whether to use or continue to use such services.
9. How to View This Privacy Notice and How We Update It
9.1 How to view this Privacy Notice
You can go to "Settings - Privacy - Privacy Notice" in OPPO Connect to view this Privacy Notice.
9.2 How we update this Privacy Notice
We reserve the right to update or modify this Privacy Notice from time to time. To provide you with better services, we will make updates and changes to our products and services from time to time, and we will revise this Privacy Notice accordingly.
In the event of any change to this Privacy Notice, we will inform you through reasonable methods, such as using this Platform to send you a push notification and displaying a pop-up prompt when you use this Platform, so that you can promptly understand all the changes. If we have made updates, you can check the latest updates in "Update History" at the beginning of this Privacy Notice.
Please note that we will process your personal information in accordance with the updated Privacy Notice only after obtaining your consent. Without your express consent, we will not diminish your rights under this Privacy Notice.
10. Contact Us
If you have any questions, complaints, or suggestions regarding this Privacy Notice or our privacy practices, you can contact us as set forth below or contact our data protection officer. We will verify your identity and respond within 15 workdays. This time limit may be extended when necessary due to factors including the complexity of requests, large volumes of individual requests, and technical feasibility.
Data Subject Rights Platform: https://brand.heytap.com/privacy-feedback.html
If you are not satisfied with our reply—especially if you believe that our processing of your personal information has harmed your legitimate rights and interests—you can file a complaint or report it to regulatory authorities such as the Cyberspace Administration of China, a relevant public security organ, or the State Administration for Market Regulation. You can also file a lawsuit with the Dongguan Second People\'s Court in Guangdong Province to resolve the dispute.
11. Miscellaneous
11.1 The interpretation of this Privacy Notice and dispute resolution hereunder are governed by the laws of the People's Republic of China (excluding the laws of Hong Kong SAR, Macao SAR, and Taiwan). (excluding the laws of Hong Kong SAR, Macao SAR, and Taiwan).
11.2 All headings in this Privacy Notice are intended solely for convenience and ease of reference and do not have any effect on the interpretation of any clause in this Privacy Notice.
12. Definition of Terms
Personal information: Any information that is, electronically or otherwise recorded, related to an identified or identifiable natural person, but excludes anonymized information.
Sensitive personal information: Personal information that, once leaked or unlawfully used, is likely to result in damage to the personal dignity, physical wellbeing, or property of any natural person, and includes but is not limited to, information such as biometric identification, religious beliefs, special identities, medical records, financial accounts, whereabouts, as well as the personal information of minors under the age of 14.
Affiliate: Any company that is controlled by or controls, either directly or indirectly, Guangdong HeyTap Technology Corp., Ltd., or that is under the direct or indirect control or significant influence of the same entity as Guangdong HeyTap Technology Corp., Ltd. "Control" means having the ability, directly or indirectly, to influence the management of the affiliate, whether through ownership, voting shares, contracts, or other means approved by the People's Courts of China.